The solution
We integrated legacy systems with new functionalities and changes in order to expand and improve the MasterAssist, loans, loyalty program, campaigns and current accounts systems.
FirstData needed to integrate new features into its systems to support new marketing strategies for Mastercard, of which it was the licensee in Argentina. The goal was to enhance its travel assistance service through MasterAssist, optimize online loan management, and redefine how expenses were presented in statements by adding detailed data that was previously quite brief.
We integrated legacy systems with new functionalities and changes in order to expand and improve the MasterAssist, loans, loyalty program, campaigns and current accounts systems.
Thanks to the new functionalities, we promptly addressed our customers’ needs and enhance our market position with a more competitive service offering.
Data was integrated to improve the medical assistance service information for Mastercard cards, and a new webpage was added to the Call Center platform to manage this information.
We also supported an incentive campaign for issuing loans through credit cards and unified the presentation of bonuses in statements.
ARGENTINA
Av. Caseros 3515 piso 3
CABA (CP C1263AAE)
+54 11 3986-1848
info@tgv.com.ar
tgv.com.ar
MEXICO
Linda Vista 205 Col Lindavista
Guadalupe Nuevo León, (67130)
+52 81 2092 2323
info@exsoinf.com
exsoinf.com
USA
20423 SR 7 Suite F6 – 217
Boca Raton, Fl 33498 U.S.
+1 561 306-5121
info@tgvamericas.net
tgvamericas.net
SPAIN
Colmenar 3 (18) (29639)
Benalmádena, Málaga
+34 952 569 582
info@tegeve.es
tegeve.es
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